Personal Space

Administrators can perform disable, reset password, and delete operations on sub-accounts. These operations are used to manage the usage permissions and security of sub-accounts.

Detailed operation instructions:

In the NAS application, administrators can manage sub-accounts by following these steps:

1. Open the NAS application, go to My > My Devices > Manage Shared Accounts.

2. Find the sub-account to be managed, and click the three dots on the right.

3. In the pop-up menu:

   • Disable account: Temporarily suspend the usage permissions of the sub-account, which can be re-enabled at any time.

   • Reset password: Set a new password for the sub-account. After resetting, the user must log in with the new password.

   • Delete account: Permanently delete the sub-account and its permissions. This operation is irreversible, so please proceed with caution.

4. After selecting any operation, the system will prompt you to enter the administrator account login password. Once the correct password is entered, the operation will take effect immediately.

These management functions ensure the security of sub-accounts and allow administrators to flexibly control their usage permissions as needed.

Detailed operation instructions:

1. Open the NAS application, go to My > My Devices > Storage Space Management.

2. In the storage space list, select the storage space you want to rename.

3. Click the edit button on the right side of the storage space name.

4. Enter the new storage space name and click Confirm to complete the renaming.

After completing these steps, the storage space name will be updated immediately, making it easier to categorize and manage stored content.

1. Search Function

At the top-right corner of the Personal Space page, the search box allows you to search files in the current directory by category, including file name, type, etc.

2. File Operations

In Personal Space, after selecting a file, the following operations can be performed:

• Download: Download the file to your local device. If it is a folder, all contents within the folder will be downloaded.

• Delete: Choose to delete the file to the recycle bin or permanently delete it.

• Rename: Change the file name.

• Encrypt: Move the file to the encrypted space to enhance security.

• Share: Share the selected file with specified users.

• Copy: Copy the file to another specified directory while keeping the original file unchanged.

• Move: Move the file to a target directory, removing it from the original location.

• View Information: View detailed information about the file, such as name, size, modification time, and path.

3. File Upload and New Folder Creation

Click the add button in the bottom-right corner to upload files or create folders:

• Upload Files: Upload images, videos, audio, documents, or other types of files from your local device to the current directory.

• Add Folder: Create a new folder in the current directory to organize and categorize stored content.

These functions allow users to efficiently manage files, enabling file sharing, secure storage, and flexible organization, ensuring a smooth user experience in Personal Space.

Detailed operation instructions:

1. Open the NAS application, go to Shared Files > My Shares > All Files I Shared.

2. In the file list, select the file you want to cancel sharing for.

3. Click the Delete Sharing button at the bottom of the page.

4. A confirmation box will pop up. Click Confirm, and the file will no longer be shared with any users.

After canceling sharing, other users will no longer be able to access the file in their shared file pages.

Detailed operation instructions:

1. Enter Personal Space.

2. Click the blue plus (+) button in the bottom-right corner.

3. Choose the type of file (e.g., image, video, document, etc.).

4. Select the files or photos you want to upload from your phone.

You can check the upload progress and status in the Tasks section on the homepage bottom bar.

To share photos with family, follow these steps:

1. In Personal Space, create a folder for storing photos and upload the photos you want to share to this folder.

2. Select the photo folder, then click More in the bottom-right corner > Share.

3. In the sharing page, select the family account to share with, then click Confirm to complete the sharing.

Family members can access the shared photos by:

1. Clicking Shared Files on their app homepage to enter the "Others' Shares" page.

2. Selecting the shared user, then finding the shared photo folder in the file list and viewing its contents.

This method allows family members to conveniently view shared photos, enhancing family photo management and sharing experiences.

You can access files stored in USB drives, external hard drives, or SATA drives by navigating to the External Devices section in the NAS application. Once connected, the drives will appear in the file manager.

To view files shared by other accounts, follow these steps:

1. Open the app homepage and click Shared Files in the toolbar.

2. In the Others' Shares page, find and click the user whose files you want to view.

3. Enter the shared page of the user to browse all files they have shared.

This feature allows you to easily access files shared by others, enabling collaborative viewing and usage.

• File content has just been uploaded and is not indexed yet:

  The NAS system's search function uses an indexing mechanism instead of real-time search. If you have just uploaded files or created new folders, the system needs time to build the index. Until indexing is complete, these files may not appear in search results. Please try searching again later to ensure the files have been indexed.

• Search scope is incorrectly set:

  The NAS search function is based on the current directory level. Search results are limited to files within the directory and its subdirectories:

  • Homepage search box: Searches all files in the entire storage space.

  • Storage-level search: For example, in "Storage Space A," the search scope is limited to all files and folders under that storage space.

  • Directory-level search: For example, in "Directory B" within "Storage Space A," the search scope is limited to files within that directory and its subdirectories.

  Ensure you are searching within the correct directory level to find the desired files.

Yes, NAS devices do not limit the number of accounts that can be created.

On the device, there can only be one administrator account, but the administrator can create multiple shared accounts as needed, making it convenient for multiple users to manage and access data.

Notes:

• Although there is no limit to the number of shared accounts, too many simultaneous accesses may affect device performance.

• Reduced device performance can result in slower access speeds for each account, negatively impacting user experience.

To ensure device stability and access speed, it is not recommended to create too many shared accounts.

This occurs because the file system does not execute all operations in real-time. When you delete a folder on the page, it submits a deletion task. If the system receives many operation requests within a short time, these tasks will be executed sequentially.

If the folder still appears after refreshing, please wait patiently for the system to complete the operation.

Check the status of current file operation tasks: You can view the execution status of file operations in the homepage [Tasks] > [Others] section.

To activate the encrypted space, complete the following steps:

1. Enter password: Use your account password for initial verification.

2. Set a secondary password: Create a dedicated secondary password for the encrypted space.

3. Set a hint: Enter a hint to help you remember the secondary password in the future.

4. Select storage space: Choose the space where encrypted files will be stored and complete the activation.

Notes:

• Password cannot be recovered: If you forget the encrypted space password, the only solution is to reset the encrypted space.

• Data cleared after reset: Resetting will erase all data in the encrypted space, so proceed with caution.

1. Upload within the encrypted space:

   • Enter the Encrypted Space, click the blue plus button, and select files from your device to upload to the encrypted space.

2. Encrypt and upload from Personal Space:

   • In Personal Space, select the files you want to encrypt.

   • Click More > Encrypt to, choose the encrypted storage space, and set conflict resolution policies.

Notes:

• You can check the file upload progress in Tasks > Upload to ensure the task is completed successfully.

• After the upload is complete, you can find related records in the Upload Completed page.